Orders placed by 11am ET will be shipped next Business Day
We may use the data we collect for a variety of business purposes including.
We have implemented technical, physical, and administrative safeguards designed to protect personal information against loss, theft, or unauthorized or unlawful access, use, disclosure, alteration, or destruction. Based upon a review of provided statements and policies, we also ensure that any service providers that may receive your personal information establish and maintain reasonable security processes and practices.
All passwords are stored on our server in encrypted form. If you lose your password, we will generate a new one and send it to you.
We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Personal Data When you purchase an Otex product, use our service, or contact us we may collect personally identifiable information from you as described below. The information we collect includes:
Online Tracking and Cookies
When you purchase a product, we may collect your shipping and billing address, payment information, phone number and email address. If you leave items in your shopping cart prior to completing a purchase on our Site, we may email you reminders about those items left in your shopping cart. If you choose to create an account on our Site, we will also collect a user name and password. We use this information to administer your account and process your order and any returns.
From time to time we may obtain your consent to send you our promotional emails containing information about Otexinc.com products and services. You can unsubscribe from our email list at any time by clicking on the unsubscribe link in any of our email messages or by contacting us as set out below. s.
We also collect information when you contact us with a question, comment or complaint. For example, we may collect your name, email address and any additional information we need to help us respond to your question or comment (such as your order number or any product information). We may retain this information to assist you in the future and to improve our customer service, product and service offerings.