Privacy Policy

 By using the web site www.otexinc.com (the "Site"), you agree to the collection and use of your personal information as described in this policy. We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email, or post a notice of such changes on the Site or flag our Privacy Policy on the Site as updated. We use Google products and the  Google Privacy Policy  may apply. 

 We may use the data we collect for a variety of business purposes including.

• Providing and enhancing our website, products, and services.
• Providing customer support.
• Administering your account, processing your orders and returns, and providing reminders about items in your shopping cart.
• Contacting you with marketing or promotional materials. You can unsubscribe by clicking on the unsubscribe link in our email messages or by contacting us.
• Providing updates about changes in our services or policies.
• Addressing technical issues and maintaining security.

 Our Site may contain links to other sites that otexinc.com does not own or operate. Also, links to our Site may be found on third party websites on which we advertise. Except as provided herein, we will not provide any of your personal information to these third parties without your consent. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information. 

We have implemented technical, physical, and administrative safeguards designed to protect personal information against loss, theft, or unauthorized or unlawful access, use, disclosure, alteration, or destruction. Based upon a review of provided statements and policies, we also ensure that any service providers that may receive your personal information establish and maintain reasonable security processes and practices.

All passwords are stored on our server in encrypted form. If you lose your password, we will generate a new one and send it to you.

We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

 Personal Data When you purchase an Otex product, use our service, or contact us we may collect personally identifiable information from you as described below. The information we collect includes:

• Your first and last name.
• Your email address(es)
• Your phone number(s)
• Your payment information
• Your shipping and billing addresses.

Online Tracking and Cookies 

We collect information regarding your use of our Site, such as computer-related information (browser type you used, your Internet Protocol address, last URL visited, and the date and time of day of your login). We send a "cookie" or "pixel tag " to your computer which contains an identification number that is unique to the computer you are using. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result, and some services may not be available. We may use this information to enhance the experience of using the Site, to tailor our Site for you and other future visitors, to understand how our Site is used, to investigate and verify proper conduct at the Site, and to monitor the security and integrity of the Site. 

Purchases 

When you purchase a product, we may collect your shipping and billing address, payment information, phone number and email address. If you leave items in your shopping cart prior to completing a purchase on our Site, we may email you reminders about those items left in your shopping cart. If you choose to create an account on our Site, we will also collect a user name and password. We use this information to administer your account and process your order and any returns. 

Promotional Emails

From time to time we may obtain your consent to send you our promotional emails containing information about Otexinc.com products and services. You can unsubscribe from our email list at any time by clicking on the unsubscribe link in any of our email messages or by contacting us as set out below. s. 

Contact Us 

We also collect information when you contact us with a question, comment or complaint. For example, we may collect your name, email address and any additional information we need to help us respond to your question or comment (such as your order number or any product information). We may retain this information to assist you in the future and to improve our customer service, product and service offerings.